Course Catalog

Quality Management of the Laboratory

This one-day workshop examines techniques and strategies for managing the quality of laboratory operations and testing in a manner that inspires customer confidence. Participants will share their experiences with various quality programs to identify best practice techniques and the situations where they are most applicable.

Mode of Delivery: In-Person
Total Hours and Schedule: 7.5 hours (one day)

Course Details

Key Topics

• Introduction / Workshop Overview
• Overview of Lab Quality System
• The Laboratory Quality Manual
• The Tools of Quality
• Statistical Process Control
• Method /Instrument Validation
• Calibration
• Sampling
• Data Management
• Staff Competence and Training
• Quality Measures and Controls
• Management of Change
• Non-Conformance and Corrective/Preventive Action
• Managing Customer Satisfaction
• The Lab’s Quality Image
• Open Discussion

Information

This one-day workshop examines techniques and strategies for managing the quality of laboratory operations and testing in a manner that inspires customer confidence. Participants will share their experiences with various quality programs to identify best practice techniques and the situations where they are most applicable.

Who Should Attend

Current managers who are seeking innovative ways to improve their laboratory’s quality system and for chemists aspiring to laboratory management.

Benefits

At the end of this course, you will be able to:

Apply international standards and statistical techniques to manage the quality of your services. The intent is to view quality from a holistic point of view to gain an appreciation for how the pieces of the entire management system interact to protect the integrity of the lab’s output. Workshop participants are expected to share their experiences and best practices.

Course Locations

Date

Venue

TBA

Total Hours and Schedule: 7.5 hours (one day)


Pricing
  Member Non-Member
Advanced $895 (ends Feb 17) $1095 (ends Feb 17)
Standard $1095 $1295
Date

Venue

TBA

Houston, TX

Total Hours and Schedule: 7.5 hours (one day)

The venue was not affected by Hurricane Harvey, and the following courses are still scheduled to run.


Pricing
  Member Non-Member
Advanced $895 (ends Nov 4) $1,095 (ends Nov 4)
Standard $1095 $1295

About the Instructor

  • Dr. Wayne Collins

    earned a Ph.D. degree in physical chemistry from the University of Houston and an MBA in marketing from Wright State University.